Manual Rosetta Stone error 1141

Installing Rosetta Stone may cause the error 1141 when the firewall ZoneAlarm is installed

 

In our test environment we had the following versions:

• Rosetta Stone Version 4
• ZoneAlarm 13.3.208.000

The previous solution was to uninstall ZoneAlarm completely. However, this shouldn't be the final solution.

 

A small adjustment can help to be able to use both the firewall and RosettaStone. Proceed as follows:

1.      Open ZoneAlarm
2.      Click Firewall "Show Details" (see Fig. 1)
3.      In the field Basic Firewall then click on "Settings" (see Fig. 2)
4.      In the lower area you will now find "Advanced Settings" (see Fig. 3)
5.      Now deselect the "Enable IPv6 networking" (see Fig. 4)
6.      You will be prompted to restart. Then RosettaStone should run.